Applicable to Meet & Greet Services operated at Athens International Airport, by Fastrack.
  • We will provide Fastrack services to you and other individuals included in your booking upon your arrival at or departure from Athens International Airport, regardless of your airline or class of travel. Only bookings made using the Fastrack App, Fastrack website or through the Call Centre, are accepted. Please ensure that the Customer details, flight details, terminal details, and product selection provided in the booking are accurate, as incorrect information may result in the voiding of the booking.
  • Bookings must be made at least 24 hours before your scheduled arrival/departure time. Bookings made less than or within 24 hours of your scheduled arrival/departure time are subject to availability and may incur supplementary charges.
  • Amendments to an existing booking requested less than 10 hours before the originally scheduled flight arrival/departure time may attract last-minute booking charges and availability.
  • Cancellations made prior to 24 hours before the originally scheduled flight arrival/departure time will be refunded at 50%.
  • Cancellations made less than 24 hours before the originally scheduled flight arrival/departure time will be charged in full.
  • No refund will be provided for No Shows.
  • Products or services provided by third parties (e.g., limousine transfers, car or yacht rentals, charter flights, etc…) are offered in our capacity solely as an agent for the third party involved. The terms and conditions of the third party will apply, and any refunds will be subject to their terms and conditions.
  • Unless solely caused by our negligence, we shall have no liability to you regarding any products and services provided by a third party.
  • To the maximum extent permitted by law, we assume no responsibility for any damage, loss, accidents, sickness, injury, or death suffered or incurred by you or anyone else arising from the Fastrack services and/or in connection with these Conditions of Contract.
  • You waive any claims against us, for any loss or damage or inconvenience or other issues arising from our inability to provide some or all of the Fastrack services, and additionally as the consequences of any delay or for any loss, cost, or expense incurred by you as a result of the actions of any third party, including Customs or Immigration Authorities at Athens International Airport.
  • You are fully responsible for your personal belongings at all times.
  • You acknowledge your responsibility for complying with all governmental regulations upon entry into and exit from Athens International Airport.
  • You are responsible for ensuring that all required documents are in order and that any conditions associated with such documents are met.
  • We reserve the right to cancel, alter, or omit any part of the Fastrack services which you have booked, with or without notice, at our sole discretion. Delays and cancellations may arise as a result of circumstances beyond our or our suppliers' control, including but not limited to weather conditions, accidents, governmental restrictions, or other unforeseen events. In such cases, our liability is limited to re-performing the cancelled Fastrack services. In rare cases, a refund or partial refund may be evaluated based on our or the supplier's discretion, but it is not assured
  • You agree to indemnify us for all claims, damages, losses, costs, and expenses (including legal expenses) awarded against us or incurred by us directly as a result of your acts or omissions or those of any individual included in your booking during the process of booking and/or using Fastrack services
  • Under no circumstances shall we be liable to you in contract, tort (including negligence), or otherwise for any consequential, exemplary, special, indirect, incidental, or punitive damages.